Friday, June 29, 2018

29 June 2018 - Saloon Aircon Not Cooling

A couple of weeks ago, we have noticed that one of the Saloon aircon units were underperforming. We have informed Princess and requested the aircon supplier to visit onboard to check the system before air and seawater temp start to get warm. Our request has been ignored without any diagnosis with comments like doors and windows must be fully closed, the system must be allowed to cool the area etc.
Recently we have noticed that the unit's performance has further deteriorated. A quick measurement on the outlet ducts of both units revealed the difference. Princess has been reminded again about the issue.
Status: Pending since 12Jun18
Saloon port side aircon unit temperature reading from outlet duct (after 20 minutes of runtime - 12.4C ).
Ambient temperature 26.3C
Saloon Starboard side aircon unit temperature reading from outlet duct (after 20 minutes of runtime, measured  at the same time as the other unit - 8.8C). Ambient temperature 26.3C

Guest cabin aircon not working

The guest cabin aircon system previously had issues (check this post). It took Princess 47 days to fix the issue which unfortunately resurfaced recently. When we tried to turn on the aircon system of the guest cabin, we noticed that it displayed again the same "LP - Low Pressure" message.
Status: Pending since 12Jun18
Guest cabin aircon system. LP error displayed when turned on.


Wednesday, June 27, 2018

27 June 2018 - Watermaker Fault: BPR Jammed

When we tried to start the watermaker, we received an error message displaying "BPR drive current exceeded. BPR jammed". Princess has been informed about the issue.
Status: Pending since 27Jun18
Error message displayed on control screen when we tried to start the watermaker.


Update 29Jun18:
A Parker technician attended the boat to fix the valve jamming issue but could not diagnose the reason of the problem. He advised that they need to consult with the factory and get back to us in due course. The fault is still preventing the watermaker from starting up. 
Motorized valve regulating membrane pressure. The system needs to reset the valve during startup but for some reason the valve gets jammed.  Metal particles around the mechanism have been found.

Friday, June 22, 2018

22 June 2018 - Awning Poles Coming Loose

Approximately 3 weeks into the boat's first season and one of the foredeck awning poles (starboard side aft) base already came loose.
We have quickly checked the other ones and noticed that their bases have started to move as well.
Status: Pending since 20Jun18
Awning pole coming loose from its base (Starboard side aft pole shown in picture)


Tuesday, June 19, 2018

19 June 2018 - Grey Water Tank Faulty Float Switch

The Boat is equipped with a 10L grey water sump tank where all sink, shower, and fancoil drains are collected and pumped out via a bilge pump activated by a float switch. The float switch failed in its third week of use (quite unusual) causing the bilge pump to get stuck whilst on. We have realized that the pump was running continuously thanks to the LED indicator on the main panel and switched off its breaker and cleaned the float switch multiple times with no avail. We left the pump off and refrained from using bathrooms. Then we immediately informed Princess about the issue and asked for their urgent attendance to solve the issue. Considering the urgency of the matter, they organized attendance within 2 days.
Status: Fixed in 3 days
Grey water sump tank is located in Master cabin bilge area 
Float switch (left side) normally is supposed to activate the bilge pump only when water level rises in the tank. However it got stuck and the bilge pump had to run dry for a couple of hours. Notice residues around pump casing. The pump was very hot when we realized about the issue but thankfully did not fail.